| Keep in mind the
compensation is not a damage claim , it is a compensation
for inconveniences caused by events controlled by the
operating air carrier.
The regulation is not an
option, it is an obligation.
Extraordinary circumstances
only relates to the compensation claim. The operating air
carrier still has an obligation to perform the contracted
transport in the best possible way in agreement with the
passenger, and also provide the passenger care if needed.
Extraordinary circumstances
mainly occur from events not within the organisation.
The extraordinary
circumstances themselves are not causation for exempt to compensation.
The operating air carrier must also prove it was not possible to
take reasonable measures to avoid the cancellation or long delay.
The often used excuse of
technical problems with the aircraft is not by itself a
valid extraordinary circumstance.
Package Tours are also
covered by the EC Regulation 261/2004
In case of not having
received assistance or care from the air carrier you may
also claim documented reasonable expenses for meals,hotel,
local transport and travel expenses for own transport to
continue your journey as planned.(This does not mean you
will be rewarded , but you are entitled to claim.Always
refer to your travel insurance first )
Damage claims are referred to
the Montreal Convention and not the EC Regulation 261/2004.
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